Privacy Policy

1. Introduction

Sablevor ("we", "us", or "our") is committed to protecting the privacy of individuals who visit our website or engage with our services. This Privacy Policy describes the types of information we may collect, how it is used, the circumstances under which it may be shared, and the choices available to you regarding your information. By accessing or using our website, you agree to the terms set out in this policy.

2. Information We Collect

We may collect the following categories of information:

• Contact information — such as your name, email address, phone number, and company details submitted through forms on our website.
• Usage data — including pages visited, time spent on the site, referring URLs, browser type, device type, and general location derived from IP address.
• Cookies and tracking technologies — data collected automatically through cookies, pixels, and similar technologies as described in Section 5 below.
• Communication records — records of correspondence when you contact us directly, including support requests and enquiries.

3. How We Use Your Information

Information collected may be used to:

• Provide, operate, and maintain our website and services;
• Respond to enquiries, requests, and support needs;
• Improve website functionality, content, and user experience;
• Send administrative communications relating to your account or enquiries;
• Comply with legal obligations and enforce our terms;
• Detect, investigate, and prevent fraudulent or unauthorised activity.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate business interests, and compliance with legal obligations. Where we rely on consent, you may withdraw it at any time by contacting us using the details on our Contact page.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to distinguish you from other users, remember preferences, and analyse how the site is used. You can set your browser to refuse some or all cookies, or to alert you when a website sets or accesses cookies. If you disable or refuse cookies, some parts of the website may become inaccessible or not function properly.

6. How We Share Information

We do not sell personal information. We may share information in the following circumstances:

• With service providers and vendors who perform functions on our behalf, such as hosting, analytics, or communications;
• To comply with applicable law, regulation, legal process, or governmental request;
• To protect the rights, property, or safety of Sablevor, our users, or others;
• In connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality safeguards.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include the duration of any ongoing relationship, legal obligations, and applicable statutes of limitation.

8. Data Security

We employ reasonable administrative, technical, and physical safeguards designed to protect information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of information.

9. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information, subject to certain exceptions;
• Object to or restrict certain processing activities;
• Request a copy of your information in a portable format;
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before responding to certain requests.

10. International Data Transfers

Where information is transferred across borders, we take steps intended to ensure that appropriate safeguards are in place to protect that information in accordance with this Privacy Policy and applicable law.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information promptly.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please get in touch via the details provided on our Contact page.